We are the most successful Traditional Matchmaking Agency in Ireland.
10 years in business with established procedures & practices to benefit a franchisee.
Streamlined processes to optimise efficiencies and produce potential high-level sales.
Bespoke Customer Relationship Management System (CRM) for efficient file maintenance and service provision.
Trademarked INTRO wordmark so franchisees are saved the cost of protecting their own brand and can benefit from the historical presence of the brand in search engines.
Your INTRO website is built and hosted by us.
Operational support for all aspects of business.
A comprehensive library of marketing and PR materials/assets available to use or reference including podcasts and eBook for use in Search Engine Optimisation.
Legal & business process documentation provided for the franchisee.
An owner-operated business ensuring a positive lifestyle
with remote working & flexibility.
We provide our match-making service to a wide age group, typically from 20 to 75.
Our customers are from diverse backgrounds and different ethnic communities.
We generate a high level of referrals from satisfied customers.
Our sales have continued to grow during the pandemic.
We develop Local Agency Marketing plans with our franchise community to ensure they maximise sales potential & build their customer portfolio.
People always need love.
Once you have contacted us with your interest in INTRO and we have talked with you we will ask you to complete our franchise application form detailing your previous business experience, areas of interest, specific location & available funding. If our requirements match, we will invite you to Dublin to meet us.
We will meet you at our Agency Office, introduce our team and explain our franchise model in detail. We will follow this up with an area evaluation and approval of your proposed location and market.
Once your location is provisionally approved, we will require you to submit your business plan for review to ensure that you are financially prepared and organised to open an INTRO franchise.
Once we have shaken hands on our proposed franchising partnership, the Heads of Agreement is sent, inviting you to pay a franchise deposit, confirming the commitment of both parties.
At this point you must ensure that funds are secured, the Agency Office is approved, and the commercial lease signed.
Once the office lease is signed, both parties sign the franchise agreement, making you an official INTRO Franchisee. The balance of the initial franchise fee is paid when the agreement is signed.
We will provide a full training programme for you and your employees at our Dublin HQ, supported by online tutorials.
Our Franchise Community Manager will assist your new INTRO project from the initial orientation to recruiting your first client. We will assist you during the opening process and provide ongoing support to develop your INTRO Matchmaking Agency.
If you would like to find out more about franchise opportunities, view our introduction video to franchising here. Please read our Frequently Asked Questions below and message us using this enquiry form. We will then contact you directly.
Thank you.
Our New Agency Opening, Management & Training fee is €20,000
To open an INTRO Agency the turnkey capital cost will be approximately €40,000. This includes a provision for working capital.
The Franchise Royalty is 15% of Net Sales. There is an International Marketing Levy of 1%.
We look for strong leadership, a positive attitude, and a great work ethic in our franchise partners. A business background in a customer-facing environment, with sales & administration experience, is beneficial. One of the partners should be involved on a full-time basis.
It is the franchisee’s responsibility to identify a suitable office. We will provide the optimum office criteria and provide assistance & advise during the process.
We will provide a comprehensive 1-week Orientation & Induction Training Programme at our Agency Office in Dublin.
Once your Agency Office location and has been confirmed and the commercial lease signed the process will take about 4-6 weeks to implement our NAO (New Agency Opening Plan)
Currently we are seeking franchise partners in Europe, North America, Australasia & other global commercial hubs.
Financial reward varies depending on sales levels, location, market size, direct operating costs, financing terms, your ability to manage & control your business and other external factors. Prospective franchisees are obliged to conduct their own due diligence prior to signing the franchise agreement. Prospective franchise owners will have access to Commercial Key Performance Indicators during the interview process.
Yes, we will email you a brochure once we have received your franchise enquiry form and contacted you directly.
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INTRO Matchmaking Accessibility Statement
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).
Despite our very best efforts to allow anybody to adjust the website to their needs. There may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to